Frequently Asked Questions
Bank-grade. We use AES-256 encryption for all storage and transfer. Your files are processed in an isolated environment and automatically deleted 7 days after delivery (or immediately upon request).
CSV, Excel (.xlsx, .xls), Google Sheets links, JSON, and even raw text files if they have some semblance of structure.
Standard files (<50k rows) are typically returned within 24 hours. Enterprise batches vary but are usually cleared within 48-72 hours.
Yes. Send us a 'sample' of your data (up to 50 rows). We will clean it for free and send it back so you can verify our quality.
You don't pay. It's that simple. We only send the invoice after you have inspected the clean file and approved it.
Yes. For Enterprise clients, we happily sign NDAs before receiving any data.